FAQ

Fabricated Anticipated Questions

Product Related Questions

Can the bag be cut?
Of course it can. It’s a textile, and nothing is completely cut-proof. With the right tool, you can cut through anything. We didn’t perform a miracle, we just created a really tough bag that would require a lot of time or effort to get into. In most cases, thieves will just move on. Our bags will keep your stuff safe, except under the most hostile circumstances.

If this fabric is so great then why isn't it being use for other applications where it could save lives?
Actually it is. Our partner who developed the fabric makes protective clothing for law enforcement, corrections, homeland security, and mental health workers. We have taken their technology and pushed it to the next level for bags.

Are LOCTOTE bags bulletproof?
No! Absolutely 100% NOT! No fabric will protect you from a gunshot. Don’t consider this, or any other textile, for gunshot protection even for a second.

How can a soft comfortable material be so strong?
We use a proprietary fabric made out of an innovative combination of ultra-high molecular weight polyethylene (UHMWPE) and other technical fibers weaved by special high-density knitting machines, creating a fabric that is unlike anything else anywhere.

Can a thief just break the locking strap?
No, not very easily. Our straps are made from UHMWPE and steel, have a breaking strength in excess of 1,000 pounds, and are very resistant to most cutters. Even the grommets are installed in a proprietary way that enables them to hold an extreme load without tearing loose. Odds are that after a few tugs and slashes, most thieves would move on to an easier target.

Are the bags heavy?
They're heavier than a thin nylon bag. The physical weight of our fabric is similar to that of a heavy canvas or nylon (300-500 grams per sq/m).

Why do your bags cost so much?
As you can probably tell by now, we do not skimp on anything. We use the best fabric, thread, hardware, straps, rope, leather, and construction methods. All this stuff is very expensive. We are not making the best margins in the business – just the best products.

After extended use, little white fabrics are starting to appear on my bag, should I be concerned?
This is normal for these types of fabrics. We do extensive lab testing on every batch of bags, and we can assure you that the bag is not weakened or compromised in any way by this.

My lock is stuck, what can I do?
Typically when this happens, the user actually reset the lock accidentally, but typically only by one digit. Put the lock to your combination, and then one at a time try changing each number one digit left, and then on digit right. For example, if your combination was 0-0-0, you would do this sequence: 0-0-0, 9-0-0, 1-0-0, 0-9-0, 0-1-0, 0-0-1, 0-0-9. Nine out of ten times this works.

Orders & Shipping

Where does LOCTOTE ship to?
We ship to almost every country in the world! For international orders, any taxes, duties, or customs fees owed are the responsibility of the buyer. If you are unsure if we ship to your country please contact us. 

How long will it take for my order to arrive?
Domestic US Shipping:

FedEx Smartpost - arrives in 4-6 business days, Fedex 2 Day - arrives in 2 business days, FedEx Standard Overnight - arrives in 2 business days

International Shipping:

Fedex International Economy - arrives in 4 business days (varies with countries customs), Fedex International Priority - arrive in 1 business day (varies with countries customs)

*All orders ship from our warehouse next business day. Possible delays around U.S. Holidays.

What shipping carrier does LOCTOTE use?
We primarily use FedEx and USPS (US Postal Service).

Who is responsible for customs/duties on international orders?
For international orders, any taxes, duties, or customs fees owed are the responsibility of the customer. Please be aware of your country's customs duties before purchasing. If a package is refused or an addressed to the wrong address and the package is returned, we only refund the amount of the bags, not shipping or customs cost.