Warranty and returns

Warranty

All LOCTOTE® products purchased directly from this website are warranted to be free from defects in material and workmanship for two years from the date of original purchase. This warranty does not cover intentional damage, accidental damage, damage resulting from unreasonable use, normal wear and tear, improper handling, damage caused by a common carrier, loss of use, or other consequential damages. If a defect is found in materials or workmanship, please feel free to contact us for instructions and authorization to send the defective product to us. Products that cannot be repaired to our standards will be replaced with a new one. We will cover the costs associated with shipping the defective product to us.

We accept no liability for any actual, consequential, or incidental damages or losses incurred as a result of using a LOCTOTE® product. Though we are confident that we produce the best and most secure products available, we cannot control how they are used, the situations and circumstances in which they are used, or the forces and abuses to which they may be subjected.

RETURNS AND EXCHANGE

We want you to be happy with your products, and if, for any reason, you're not fully satisfied with your purchase, we provide a return & exchange process for orders purchased within 30 days. The product must be unused and in its original, undamaged packaging.

Beyond this period, items are not eligible for return. Items purchased during a final sale are FINAL SALE and are not eligible for returns.

About REDO

Enhance your shopping experience by adding the $1.98 Redo to your checkout for complimentary unlimited returns. If your order doesn’t meet your expectations, simply send it back at no additional cost.

If you didn’t opt for Redo, you can still return your items through our standard process. Purchase a return label through our return platform at discounted shipping rates, saving you both time and money. The cost of the label will be deducted from your refunded amount.

We are not able to retroactively add Redo once the order has been processed.

Need to make a return ? Just click the button below to initiate your return process.