Loctote shipped me order fast, it arrived quickly, and the customer service representative I spoke to was very helpful
I had an issue with coding my lock and the rep I spoke to was awesome from start finish. Ended up shipping me a new one and it got lost in the mail. Immediately shipped a new one. Not sure whats better... my new bag or the service. 5 Stars !!!!!
The bag and the lock are off excellent quality. It was, a gift for my grandson and he loves it!
a four or five number combination lock would be nice but overall, best damn bag currently made!
unfortunately, I forgot the combination to my lock ~ loctote gave me suggestions to help unlock it but when everything failed, they sent me a new lock! Awesome customer service.