We ship to the United States, and Canada for now

If you live in a different country, please email our Customer Care team at support@loctote.com with your name, country and email in order to be added to our mailing list. We will reach out to you once we begin shipping to your country.

Depending on your location, orders are shipped from our US or Canadian warehouses. Orders typically ship in 1-2 business days. Depending on your location, domestic orders will arrive within 3-5 business days from order.

We offer free standard shipping on all US and Canada orders over $100USD ($135CAD). For orders less than $100USD, and the cost is reflected at check-out.

We want you to be happy with your products, and if, for any reason, you're not fully satisfied with your purchase, we provide a return & exchange process for orders purchased within 30 days.

The product must be unused and in its original, undamaged packaging.

For more information, please click here.

We stand by the quality and durability of our backpacks. Your Loctote bags are covered by 2-year limited warranty from the date of purchase. This warranty guarantees that your product will be free from defects in materials and workmanship under normal use during the warranty period.

Please visit this page for more information about the Loctote warranty policy.

We are committed to crafting products that are built to last.

Made with full grain leathers, durable waxed canvas and our signature cut-resistant fabrics — our bags are designed to endure. Buy once, use forever.

For full details on the materials used, please refer to the relevant product page or on our dedicated technologies page.

Our bags feature premium, full grain leather, as it's far more durable. Faux leathers also tend to have a higher negative impact on the environment, as they are most commonly made of varying forms of plastic. Bio-based faux leathers are not yet viable for production at scale and they do not meet our standards of durability.

Although the bag will definitely set off a metal detector, you can certainly travel with it and make it through airport security without any problems.

Our Onyx Backpack comes with a TSA approved lock which allows safe inspection without damage. For Heritage Collection products, make sure the bag is not locked when you are going through security, and the bag should pass the scanner without any issues.

No matter the bag, we offer these washing instructions: Hand wash in cold water using mild detergent/soap. Pat dry with a towel and air dry. Do not tumble dry or iron.

Locked out? For the lock sold with Heritage Collection products, here's a helpful video on how to reprogram your Loctote combination lock.

For the TSA approved lock sold with the Monolith Collection, please visit this page for more information.